Category: Fail

  • Email Scripting Fail

    It’s time for another Good Idea, Bad Idea (anyone remember those snips from AnimaniacsĀ back in the 90s?)! Good Idea Scripting your auto emails to personalize them and make them more likely to be read. Bad Idea Placing your script in a string literal, preventing it from executing and emailing the script text instead. This is […]

  • Citi Mortgage UX Fail

    Recently I was on the CitiMortgage website ( and noticed a poor design decision in the date selector. The company policy prevents you from picking a date past the 16th of the month. The drop down list to select a date, however, presents the user with all date of the current month but will show […]